Frequently Asked Questions
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We meet passengers immediately outside the cruise terminal, situated just past where the free city shuttle drops off guests. Look out for our clearly marked company desk when you exit.
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Our schedule is automatically adapted to accommodate any changes or delays in the ship's arrival time.
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Absolutely—we provide a 100% guarantee that you will be returned to your ship on time for departure.
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This ticket includes a distinctive convict-themed buff (neck scarf), which has a $20 value and is yours to keep as a souvenir.
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Museum admission is included specifically when you book the Burnie Attractions Bus. Other tours may have separate entry costs.
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Yes, our tours run in all weather conditions. We will, however, make necessary route adjustments if required to maintain safety.
Frequently Asked Questions (FAQs)
What shore excursions are available from Burnie?
We offer a range of tours and shore excursions showcasing the best of northwest Tasmania, including scenic coastal drives, wildlife encounters and local food experiences. Additionally, we can arrange visits to iconic destinations like Cradle Mountain National Park.
Are your tours designed specifically for cruise ship passengers?
Yes. All our excursions are scheduled around cruise ship arrival and departure times, making them perfect for cruise passengers. We guarantee an on-time return to your ship.
What are the top attractions near Burnie?
Some of the most popular places to visit near Burnie include Cradle Mountain, Table Cape, Guide Falls and Hellyers Road Distillery. The Emu Valley Rhododendron Gardens, seaside town of Penguin and Wings Wildlife Park are also popular. Collectively, these spots showcase the region’s natural beauty, wildlife and local flavours.
Where do tours depart from?
Tours depart directly from the Burnie Port cruise terminal. We meet passengers immediately outside the cruise terminal - look for our clearly marked company desk when you exit.
What happens if my ship arrives late or departs early?
We monitor all cruise schedules in real time. If your ship is delayed, we’ll adjust departure times where possible. If your port call is cancelled, you’ll receive a full refund.
What is included in the tour price?
Most of our tours include transportation in a comfortable, air-conditioned vehicle and a knowledgeable local guide. Some tours also include entrance fees to listed attractions and food tastings. Please check individual tour details.
What should I bring on the tour?
We recommend bringing comfortable walking shoes and weather-appropriate clothing. Remember that Tasmanian weather can change quickly - a waterproof jacket is always a good idea! We also suggest bringing a water bottle, sunscreen, hat and your camera.
Are your tours suitable for all fitness levels?
Most of our tours are designed to be accessible, but some include light walking or uneven terrain. Each tour description outlines the types of activities included so you can choose what suits you best.
Do you offer small group or private tours?
Aside from our shore excursions, we can organise small group experiences for a more personal feel. Private tours are also available and can be customised to your interests.
Will we see wildlife on a Burnie shore excursion?
While wildlife sightings can’t be guaranteed, Tasmania is rich in native animals. On many tours, you may see wallabies, wombats and native birdlife in their natural environment. If you specifically want to see Tasmanian wildlife, we recommend our Wings Wildlife Park Shuttle.
What is your cancellation policy?
We have a flexible cancellation policy and offer full refunds if cruise ships cannot dock in Burnie. Refunds are also available for medical reasons or if you miss the ship.
Are your guides local?
Yes. Our guides are passionate Tasmanians with extensive knowledge of the region’s history, culture and natural environment.
How do I book a tour?
You can book directly through our website or contact us via email. Advance booking is recommended, especially during the busy cruise season.
What if I have mobility concerns?
Please contact us before booking. We’ll help you choose a suitable tour and advise on accessibility.
How far is Cradle Mountain from Burnie?
Cradle Mountain is about 90 minutes drive from Burnie, making it a popular shore excursion. It’s part of the Cradle Mountain-Lake St Clair National Park, known for its alpine scenery, glacial lakes and walking trails. Our Cradle Mountain shore excursion is available as a private tour only.
Is Table Cape worth visiting?
Yes, Table Cape is one of the most scenic coastal spots in northwest Tasmania. It features dramatic cliffs, panoramic ocean views and seasonal tulip displays, plus a historic lighthouse.
Are there any waterfalls near Burnie?
Absolutely. Guide Falls is a favourite local spot just a short drive inland from Burnie. It features an easy walking track that leads to a picturesque cascade.
Where can I see wildlife near Burnie?
Native Tasmanian wildlife can often be spotted in natural reserves and rural areas around Burnie. Cradle Mountain is also rich in native animals like wombats and wallabies.
For guaranteed wildlife viewing, we recommend joining our Wings Wildlife Park Shuttle. This wildlife sanctuary is home to Tasmanian devils, bandicoots, echidnas and quolls, as well as several non-native species.
Are there any food or drink experiences near Burnie?
Yes, northwest Tasmania is known for its produce. You can visit Hellyers Road Distillery for award-winning whisky tastings, as well as local farms, cheese makers and wineries throughout the region. Foodies should consider our Tasting Trail Tour, which includes visits to some of the region’s most notable producers and artisan makers.