Frequently Asked Questions
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We meet passengers immediately outside the cruise terminal, situated just past where the free city shuttle drops off guests. Look out for our clearly marked company desk when you exit.
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Our schedule is automatically adapted to accommodate any changes or delays in the ship's arrival time.
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Absolutely—we provide a 100% guarantee that you will be returned to your ship on time for departure.
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This ticket includes a distinctive convict-themed buff (neck scarf), which has a $20 value and is yours to keep as a souvenir.
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Museum admission is included specifically when you book the Burnie Attractions Bus. Other tours may have separate entry costs.
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Yes, our tours run in all weather conditions. We will, however, make necessary route adjustments if required to maintain safety.